Privacy Policy
This Privacy Policy explains how Italian Design Furniture collects, uses, and protects your personal data when you visit our website, make a purchase, or interact with our services.
At Italian Design Furniture, we are committed to protecting your privacy and handling your data transparently, securely, and in accordance with the UK GDPR and Data Protection Act 2018.
Information We Collect
We may collect the following personal information:
- Name, billing and delivery address
- Email address and phone number
- Payment information (processed securely via third-party providers)
- Order history and purchase details
- Website usage data (IP address, browser type, device information)
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about your purchase
- Provide customer support
- Improve our website, products, and services
- Send marketing communications (only if you have opted in)
Legal Basis for Processing
We process your data under the following legal bases:
- Contract: To fulfil your order
- Legal obligation: To comply with UK laws
- Legitimate interests: To improve our services
- Consent: For marketing communications
Payments & Klarna
We use secure third-party payment providers including card processors and financing partners such as Klarna.
When selecting Klarna, your personal information may be shared with Klarna to assess your eligibility for their payment options. Klarna processes your data in accordance with their own privacy policy.
When selecting Klarna, your personal information may be shared with Klarna to assess your eligibility for their payment options. Klarna processes your data in accordance with their own privacy policy.
Sharing Your Information
We only share your information when necessary, including with:
- Delivery and logistics partners
- Payment providers (e.g. Shopify Payments, Klarna)
- IT and website service providers
Cookies & Tracking
Our website uses cookies to improve your browsing experience, analyse traffic, and personalise content. You can manage or disable cookies through your browser settings.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, and reporting requirements.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
Data Security
We implement appropriate security measures to protect your personal data against unauthorised access, loss, or misuse.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact Italian Design Furniture.
